Privacy Policy

1. Information We Collect

When you interact with Viftor Studio through our website, CMS contact channels, WhatsApp integration, or AI consultation chatbot, we collect:

• Contact Information: Name, work email, phone number, company name, and project requirements.
• Technical Architecture Data: Project specifications, repository access tokens (when explicitly provided for code deployments), and database schemas.
• Interaction Logs: Chat history submitted to our automated chatbot widget to handle customer service inquiries.

2. How We Use Your Information

We utilize collected information solely to:

• Architect, build, and deploy your custom Next.js web applications and automation engines.
• Configure secure Supabase databases, API webhooks, and cloud infrastructure.
• Deliver technical support, system updates, and milestone handover documentation.
• Respond to direct WhatsApp inquiries, discovery calls, and quote requests.

We never sell, rent, or trade your personal or business data to third-party advertisers or data brokers.

3. Security of Client Secrets & API Credentials

All client API keys, database connection strings, and administrative tokens are managed strictly via isolated environment variables (e.g., Vercel Secrets, Supabase Vault, encrypted `.env` files). We implement Row Level Security (RLS) on all Supabase databases to ensure multi-tenant data isolation.

4. Third-Party Service Providers

We partner with industry-leading infrastructure providers to host and operate our digital agency systems:

• Supabase: Encrypted PostgreSQL database hosting, authentication, and file storage.
• Vercel: Global edge application deployment, serverless compute, and SSL encryption.
• Groq & OpenAI: High-speed AI inference for chatbot and automation workflows (prompts are processed in accordance with enterprise data privacy standards).

5. Your Rights & Data Deletion

You have the right to request access to any personal data we hold, request corrections, or ask for complete deletion of your contact records and historical project logs once client contracts conclude.

6. Privacy Contact Information

If you have any questions regarding this Privacy Policy or wish to request data removal, reach out directly to our privacy officer: